Saya Otonashi

You've got it backwards. It makes everything harder. People are a lot more hurt by cold cruelty than by a little shouting, even if the words are the same ones. They see the emotion behind yelling, it's obvious. When someone goes cold there's this veneer of rationality to it. Think about the words people use to describe the two: emotions running high versus cold indifference. But they don't account for the fact that I'm not human, and I don't work the same way, so... [ she makes a gesture that somehow indicates "shit gets really complicated". ]

And it's not out of a lack of strong feelings, I assure you. My species has feelings that hit like a freight train. It's more like... a power surge that leads to a blown fuse knocking out the lights.